Flex is the diversified manufacturing partner of choice that helps market\-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary Summary: The “Technician, IT Support” will be based in ……., reporting to …… This role will be In charge of installing and helping desktop/laptop hardware and software, computers peripherals, office printers and maintain PC assets. Responsibilities:* Performs the installation, repair, and preventative maintenance of personal computer and related systems. * Configure cellular phones for end users to meet corporate specifications * Assists in determining suitable software to meet user requirements. * Manage required supplies for printers (not to include paper). * Install software, patches, and updates on desktops, laptops. * Keep accurate tracking of all assets supported by Deskside. * Maintains PC assets in both a physical and logical manner and maintain its accurate tracking. * Provide 1st line technical support for end\-user’s computers hardware and software, printers, and its network connectivity. * Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) end\-user’s computers. * Assist Network Administrator/Analyst to troubleshoot end\-users’ network\-related issues. * Interacts with vendors to facilitate repairs of hardware, i.e., printers, laptops, and desktops. * Performs image builds for use on all desktop and laptops. Qualifications:* An associate degree is preferred or equivalent experience and training. * Typically requires familiarity with desktop systems and peripherals. * General knowledge of PC architecture (hardware and software). * Exposure to Windows 10,11\. Mac OS, Android and IOS, Knowledge of imaging processes used for deployment of PCs in standard environments. * Adherence to prescribed helpdesk procedures. * Troubleshooting and problem\-solving skills. * Microsoft Certified Systems Engineer a plus. * Scope and impact are limited to specific work area. Proactively assists supervisor in reaching goal/targets of line or department. * Normally receives general instructions on routine work, detailed instructions on new assignments. Job Category IT Required Skills: Optional Skills: Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).