Job Summary: We are seeking talent for a technical support role in appraisals, delivering high-quality service to both internal and external customers with proactivity and confidentiality. Key Highlights: 1. Development of technical skills in real estate appraisal. 2. Internal and external customer service, contributing to the business. 3. Goals focused on continuous improvement and personal development. **Location:** TIJUANA, Baja California, MX **Category:** Administration **Requisition ID:** 121242 **Technical Appraisal Support** **(Tijuana, Baja California)** At Banorte, we seek unique, strong, and extraordinary talent that drives national transformation and innovation, positioning us as a powerful ally for robust growth alongside Mexico. We firmly believe that the combination of solidarity, innovation, respect, loyalty, and responsibility is the perfect formula to become the best team in the financial sector. **Job Objective:** Deliver high-quality, customer-focused service to both internal and external customers; provide support in the appraisal management process; work effectively under pressure; demonstrate a service-oriented and proactive attitude toward problem resolution; collaborate within a team; maintain strict confidentiality in handling internal information. Each day, you will face **new and interesting challenges** in your role, for which you will be responsible: * Developing technical skills and acquiring knowledge related to real estate appraisal, official regulations, and other relevant topics. * Applying knowledge and skills to deliver internal and external customer service, contributing to business development within Banorte’s Appraisal Division. * Setting goals focused on customer service and personal development, aiming to exceed expectations and improve administrative and technical processes within the services delivered by the department. **Requirements:** * Professional education: Architecture, Engineering, Law. * Years of experience: Preferably 2 years handling files and procedures focused on real estate appraisal. * Areas of experience: File review, preparation/review of real estate appraisals, construction, design. * Required knowledge: Proficiency in basic office equipment; general knowledge of SHF, Infonavit, and Fovissste regulations; construction regulations; real estate appraisal; cost catalogs. * Languages: Spanish * Willingness to travel: Yes * Willingness to relocate: Not mandatory At Banorte, we operate under a principle of equal opportunity. Therefore, we do not discriminate based on age, ethnic origin, nationality, gender, sexual orientation, marital status, social condition, health status, religious beliefs, political doctrine, or disability.