Description and details of activities **POSITION SUMMARY:** Plans, organizes, and supervises shipping activities and the preparation of required documentation by the logistics department for product transportation. Maintains fluid and close communication with the customer service department and other company areas involved in the logistics process to meet customer service objectives. **KEY RESPONSIBILITIES AND ACTIVITIES:** * Coordinates and manages the shipment of finished products, ensuring accuracy of documentation, packaging, and labeling according to operational procedures. * Ensures orders are processed and shipped on time. * Collaborates with sales and customer service teams to guarantee timely order fulfillment and accurate delivery. * Supervises compliance with CTPAT and OEA safety regulations within transportation teams. * Resolves any shipping discrepancies, such as damaged or lost shipments, and works with the logistics department to address claims. * Addresses issues related to shipping delays or errors. * Maintains accurate shipping records. * Trains and supervises shipping staff, providing guidance, support, and performance feedback. Experience and requirements **REQUIRED SKILLS, KNOWLEDGE, AND EXPERIENCE:** * Professional degree — +5 years of experience may substitute for formal education. * Ability to communicate effectively and work as part of a team. * Preparation of executive reports on shipping operations. * Proficient in shipping software and Microsoft Office Suite (Excel, Word, Outlook). * Analytical and data-oriented mindset for data analysis and identification of improvement areas. * Experience leading personnel Benefits * Benefits according to Federal Labor Law * Medical expense insurance * Transportation * Uniform * On-site medical services * Dining facility **Number of vacancies** 1 **Area** Logistics/Transportation **Contract** Permanent **Modality** In-person **Shift** Daytime **Workload** Full-time **Education** Professional degree with title **English** Spoken: Advanced, Written: Intermediate **Travel availability** No