Monitoring Operator - Day and Night Shift

Description

Job Summary: We are seeking a monitoring operator to ensure effective surveillance and control of units over the weekend, maintaining high standards of security and efficiency with emotional maturity and attention to detail. Key Highlights: 1. Key position for operational security and efficiency. 2. Requires emotional maturity, attention to detail, and proactivity. 3. Opportunity for growth in a dynamic environment. Due to departmental expansion, we are looking to integrate more talent into our team. Join Travalex and grow with us. In this role, you will be a key player in ensuring effective surveillance and control of our units over the weekend—a critical period for operations due to reduced staffing and the need to maintain high standards of security and efficiency. We need someone with high emotional maturity, attention to detail, and the ability to act quickly and precisely in response to any unexpected situation that may impact operations or service security. Responsibility and commitment will be essential to maintaining continuity and quality in a dynamic, high-demand environment. Your focus will be on maintaining constant monitoring, anticipating potential deviations, and coordinating timely corrective actions—working closely with the operations team to ensure all units adhere to their scheduled routes and timetables without disruptions. Key Responsibilities: Monitor in real time the location and status of assigned units, ensuring compliance with routes and schedules. Detect and report any deviation, anomaly, or situation requiring immediate attention. Maintain constant communication with the operations team to coordinate corrective actions when necessary. Manage optimal operation of monitoring technology tools. Prepare accurate and timely reports on shift performance and relevant incidents. Comply with company-established protocols and procedures to ensure service security and quality. Conduct basic data analysis to identify patterns or trends that could improve operations. Oversee compliance with internal regulations and policies during the shift. Support coordination with maintenance teams to report failures or technical issues detected in units. Document incidents and communicate clearly and promptly to supervisors or coordinators. Participate in brief handover meetings to ensure continuity of monitoring. Propose process and tool improvements based on shift experience and observations. Ideal Profile: Individual with high emotional maturity and strong sense of responsibility. Prior experience in GPS monitoring, operational control, or related fields (preferred). Ability to maintain concentration and focus over extended periods. Basic communication skills to report situations and coordinate with the team. Availability to work weekend shifts. Proactive attitude and focus on continuous improvement. Required Soft Skills: Responsibility and commitment to work quality. Ability to work under pressure and remain calm in unexpected situations. Attention to detail and precision in handling information. Ability to follow strict instructions and protocols. Teamwork and effective communication. Schedule: Monday to Thursday: 6 PM to 6 AM Sunday to Wednesday: 6 AM to 6 PM *Flexible schedule availability*. -Requirements- Minimum Education: Upper Secondary Education – Technological High School Diploma 3 years of experience Knowledge Areas: Communication, Stress Tolerance, GPS, Monitoring, Tracking, Transportation Keywords: monitoring, monitoring operator, night, nighttime, nocturnal