Job Summary: We are seeking a monitoring operator to oversee and control vehicles during weekends, maintaining high standards of security and efficiency with emotional maturity and attention to detail. Key Highlights: 1. Real-time vehicle monitoring 2. Coordination and corrective actions 3. High emotional maturity and responsibility **Due to departmental growth, we are looking to integrate more talent into our team.** **Join Travalex and grow with us.** In this role, you will be a key player in ensuring effective surveillance and control of our vehicles during weekends—a critical operational period due to reduced staffing and the need to uphold high standards of security and efficiency. We require a candidate with **high emotional maturity, attention to detail, and the ability to act swiftly and accurately in any unexpected situation** that may impact operations or service safety. Responsibility and commitment will be essential to maintaining continuity and quality in a dynamic, highly demanding environment. Your focus will be on continuous monitoring, anticipating potential deviations, and coordinating timely corrective actions—working closely with the operations team to ensure all vehicles adhere to their assigned routes and schedules without disruptions. **Key Responsibilities:** * Monitor in real time the location and status of assigned vehicles, ensuring compliance with routes and schedules. * Detect and report any deviations, anomalies, or situations requiring immediate attention. * Maintain constant communication with the operations team to coordinate corrective actions as needed. * Manage optimal operation of monitoring technology tools. * Prepare accurate and timely reports on shift performance and relevant incidents. * Adhere to company-established protocols and procedures to ensure service security and quality. * Conduct basic data analysis to identify patterns or trends that could improve operations. * Supervise compliance with internal regulations and policies during the shift. * Support coordination with maintenance teams to report vehicle faults or technical issues identified. * Document incidents and communicate clearly and promptly to supervisors or coordinators. * Participate in brief handover meetings at shift start and end to ensure seamless monitoring continuity. * Propose process and tool improvements based on shift experience and observations. **Ideal Profile:** * Individual with **high emotional maturity and strong sense of responsibility**. * Prior experience in GPS monitoring, operational control, or related fields (preferred). * Ability to maintain concentration and focus over extended periods. * Basic communication skills to report situations and coordinate with the team. * Availability to work weekend shifts. * Proactive attitude and commitment to continuous improvement. **Required Soft Skills:** * Responsibility and commitment to work quality. * Ability to work under pressure and remain calm in unexpected situations. * Attention to detail and precision in handling information. * Ability to follow strict instructions and protocols. * Teamwork and effective communication. **Schedule:** Monday to Friday, 7:00 AM to 5:00 PM Sunday to Wednesday, 6:00 AM to 6:00 PM Tuesday to Friday, 6:00 AM to 6:00 PM \*Flexible schedule availability\* Employment Type: Full-time Salary: Starting at $16,000.00 per month Benefits: * Company parking * Free parking * Option for indefinite-term contract * Complimentary uniforms Application Questions: * Have you previously worked as a monitoring operator or in a similar position? Which GPS tracking platforms or systems have you used? * How would you respond if you detected a vehicle deviating from its scheduled route and failing to respond to calls? * What would you do if you identified an unusual movement pattern in a vehicle outside scheduled hours? * What does being a reliable person mean to you in a role like this? * What do you expect from this role in terms of growth or learning opportunities? * What is your salary expectation for this position and this specific schedule? Work Location: On-site employment