In-Home Collection Officer / Urbi

Description

Job Summary: As an in-home collection officer, you will validate customer data, establish payment plans, and build long-term relationships with customers. Key Highlights: 1. Building strong relationships with customers. 2. Managing in-home collections with a solutions-oriented approach. 3. Teamwork and effective communication. We Offer: -Basic salary: $4,000 + weekly commissions -All statutory benefits -Uniforms and personal protective equipment. Requirements -Prior experience in Customer Service, Collections, or Sales. -Motorcycle operation skills. -Valid motorcycle driver's license. -Mobile device operation skills. -Goal- and target-oriented mindset. -Effective communication and teamwork skills. Tools: We provide the motorcycle (you may take it home). Weekly fuel support. Your responsibilities include: As an in-home collection officer, you are responsible for validating the data of customers applying for credit, establishing payment plans for customers in their first weeks of delinquency, and building long-term relationships with our customers. · Key Responsibilities - Visit the homes of customers who have applied for credit and verify the information provided in their applications. - Understand customers' needs to offer them the best possible solution enabling them to keep their accounts current. - Provide service to our customers with respect and courtesy. - Operate a motorcycle in compliance with safety regulations, always using required and necessary protective gear.-Requirements- Minimum education: Upper secondary education - General High School Diploma 1 year of experience Age: between 23 and 49 years old Keywords: resident, supervisor, team leader, assistant manager, responsible person, coordinator, collection officer, captain, collection, payment, collection