Operational Supervisor - Cinema Supervisor

Description

Job Summary: Responsible for coordinating and supervising the cinema's daily operations, leading the team to ensure a positive customer experience and compliance with established processes. Key Highlights: 1. Lead and organize an operational team of 15 employees 2. Ensure high standards of customer service and support 3. Resolve operational incidents and support the team Responsible for coordinating and supervising the cinema's daily operations, ensuring proper functioning of projection, customer service, and concession areas. Leads and organizes the operational team to guarantee a positive customer experience and adherence to operational and administrative procedures. Key Responsibilities: Supervise proper projection operation and scheduled screenings Coordinate and lead an operational team of approximately 15 employees Ensure high standards of customer service and support Perform and verify cash reconciliations as well as daily revenue control Prepare and submit cash counts according to established procedures Resolve operational incidents and support frontline staff Verify general order, cleanliness, and overall cinema operation during the shift. -Requirements- Minimum education: High school diploma (General Baccalaureate) 2 years of experience Age: between 24 and 30 years old Keywords: resident, supervisor, supervisor, assistant manager, responsible person, coordinator, manager, captain, operative, operational