**Zuke** is a contemporary Japanese restaurant that combines fine dining, mixology, music, and design to create a unique experience in Tijuana. We are looking for a passionate *Floor Manager* with natural leadership, impeccable attention to detail, and a strong dedication to hospitality to join the team redefining service standards in the city. **RESPONSIBILITIES.** * Supervise dining room service and ensure an exceptional experience for every customer. * Coordinate wait staff, hostesses, and runners during shifts. * Resolve issues quickly and professionally. * Train and motivate staff to maintain Zuke's standards. * Ensure proper service sequence, timing, and presentation. * Collaborate with kitchen, bar, and management to improve daily operations. * Monitor reservations, table turnover, and VIP guest handling. * Maintain control over restaurant cleanliness, presentation, and ambiance. **REQUIREMENTS.** * Minimum of 2 years’ experience as a captain or floor manager in a high-end restaurant. * Leadership, empathy, and effective communication skills. * Intermediate to advanced English (essential for serving international guests). * Strong focus on hospitality, attention to detail, and customer experience. * Availability to work night shifts and weekends. * Excellent personal appearance, punctuality, and professional attitude. **WE OFFER.** * Competitive salary \+ performance bonuses. * High-level work environment focused on professional growth. * Ongoing training with national and international experts. * Meals provided during shifts. * Discounts and benefits within the Zuke group. Job type: Full-time Benefits: * Salary increases * Discounts and preferential pricing * Possibility of indefinite contract * Life insurance Work location: On-site