Job Summary: We are seeking an organized IT Project Coordinator to lead and standardize the Project Management methodology, ensuring visibility and goal achievement. Key Highlights: 1. Lead the execution of initiatives and standardize the PM methodology 2. Coordinate the full lifecycle of IT projects 3. Design control dashboards and performance metrics At Revolution Media AI, we are transforming the Contact Center industry. We are not a traditional call center; we are a technology ecosystem where human interaction is enhanced by Artificial Intelligence solutions to deliver world-class customer experience (CX). Our organization is looking for a highly organized IT Project Coordinator with strong technical knowledge to lead the execution of organizational initiatives. The primary objective of this role is not only to manage current projects but also to design and standardize the Project Management methodology within the department, ensuring full visibility for management and timely, accurate goal achievement. **Responsibilities** * Coordinate the full lifecycle of assigned IT projects, from planning through to closure. * Serve as the primary liaison between the technical team and internal stakeholders to align expectations and deliverables. * Design and document the formal Project Management process for the IT department. * Develop control dashboards and performance metrics to provide real-time visibility to management on project status. **Requirements** * Bachelor’s degree or Engineering in Systems, Computer Science, Information Technology, or related field (Mandatory). * Minimum 2 years of verifiable experience in IT Project Management or similar roles (Technical Lead, Junior PM, etc.). * Prior experience in Helpdesk. * Ability to hold fluent conversations, deliver presentations, and write technical documentation. * Ability to prioritize multiple tasks simultaneously without losing focus. * Rigor in tracking schedules and documentation. Employment Type: Full-time Salary: $6,000.00 per week Work Location: On-site