MacStore Technical Support

Description

Job Summary: We are seeking a computer and telephone repair technician with a passion for customer service to provide support to Apple users and promote additional services. Key Highlights: 1. Opportunity to obtain Apple Certified Macintosh Technician certification 2. Professional stability and development 3. Direct and indefinite employment ### **At MacStore, Apple’s #1 distributor, we are looking for:** **COMING SOON!** ---------------------- ### **MACSTORE MULTIPLAZA SANTA FE** ### **Profile:** * Completed high school or technical degree. * Minimum 1 year of experience in computer and telephone repair. * Passion for customer service and support. * Residency near the work location. **Responsibilities:** * Provide first- and second-level support to Apple users. * Deliver personalized assistance and solutions. * Track completed services. * Promote and sell additional services. * Meet performance metrics and indicators. **We Offer:** * Monthly base salary of $13,230.00 gross. * Face-to-face bonus of $2,500. * Apple Certified Macintosh Technician certification. * Benefits and perks exceeding legal requirements. * Monthly food voucher. * Profit-sharing (approximately 3 months). * Salary increase at the fourth month. * Life insurance. * Savings fund. * Punctuality bonus. * Commissions ranging from 9% to 20% of the total amount for services performed. * Bonus for achieving performance indicators. * 100% IMSS contributions. * Direct and indefinite employment. * Professional stability and development. * **Rotating schedule Monday through Sunday, with one weekday day off: 11:00 AM to 8:00 PM and 12:00 PM to 9:00 PM** **AVAILABILITY TO TRAIN AT THE MACSTORE PENINSULA BRANCH** If you are interested and meet the profile, apply through this channel and we will contact you shortly.