Sample Collection Supervisor

Description

Job Summary: Coordinate customer service operations, supervise and organize the duties of staff under your supervision to ensure efficient operations, and guarantee compliance with policies. Key Responsibilities: 1. Lead and coordinate customer service operations at the branch. 2. Supervise team functions to ensure efficiency and regulatory compliance. 3. Assume managerial responsibilities in the absence of the incumbent. **Sample Collection Supervisor – Join Our Team!** At **Laboratorio Médico del Chopo**, a 100% Mexican company and leader in clinical diagnostics, we seek individuals passionate about health who wish to grow and develop with us. **What Do You Need?** * Bachelor's Degree or Technical Certificate in Clinical Laboratory Science or Nursing (certified). * Experience: Minimum 1 year in sample collection. **What Will You Do?** * Coordinate customer service operations at the branch and resolve any incidents that may arise. * Supervise and organize the duties of various positions under your supervision to ensure operational efficiency. * Supervise responsibilities of various positions under your supervision, while ensuring compliance with current policies and procedures. * Fulfill managerial duties in the absence of the position’s incumbent. * Verify that commercial changes in the APEX system are executed properly (e.g., study change promotions, agreements, etc.). **What Do We Offer?** * Direct Employment Contract \+ Base Salary * Statutory and Additional Benefits * Bonus for Achieving Objectives * Exemptions for Laboratory Tests * Life Insurance * Ongoing Training * Growth Opportunities * Additional Benefits **Where Will You Work?** * Playas Coronado Branch, Tijuana, Baja California P.º Estrella del Mar 1075, Playas de Tijuana, Playas Coronado, 22504 Tijuana, B.C * Schedule: Monday\-Saturday, 7 a.m. to 4 p.m. **Interested candidates must apply through this channel with an updated CV.** Position Type: Full-time