**Job Title:** Office Manager **Location:** Tijuana, Baja California, Mexico **About Us:** ResCore Clinic is a leading regenerative medicine clinic in Tijuana, dedicated to providing innovative and effective treatments to our patients. We are seeking a highly organized and experienced Office Manager to join our dynamic team and ensure the smooth and efficient operation of our clinic. **Position Summary:** The Office Manager will be responsible for overseeing the daily administrative and operational functions of the clinic, providing essential support to both patients and staff. This role requires a proactive, detail\-oriented individual with strong leadership and communication skills, capable of managing diverse responsibilities in a fast\-paced healthcare environment. **Key Responsibilities:** * Manage and monitor CRM tasks and notifications, ensuring timely follow\-up. * Generate patient invoices, process payments, and manage collections. * Answer and direct all incoming phone calls during business hours. * Handle cash payments, including currency exchange and daily bank deposits. * Order and process payments for medical passes. * Maintain optimal inventory levels of consumables, medications, food, and gift bags. * Ensure all treatment protocols are accurately quoted to patients. * Process daily payments as required. * Maintain cleanliness of the office and manage trash disposal. * Receive and organize materials and pharmacy supplements. * Procure supplies from various vendors (e.g., Costco, Smart \& Final, Office Depot) as needed. * Travel to San Ysidro for mailing tests and collecting packages from the PO box. * Update and maintain the profit and loss spreadsheet weekly, generating monthly financial reports with income specified per patient and per treatment. * Process vendor and employee payments according to schedule. * Communicate daily with the clinic owner and general director/administrator. * Schedule patient appointments efficiently. * Collect payments over the phone for tests and deposits. **Qualifications:** * Bachelor's degree in Administration or Accounting. * Experience in an office management role, preferably within the health sector (is a plus). * Bilingual proficiency (Spanish and English) is essential. * Proven negotiation skills. * Strong organizational and multitasking abilities. * Excellent communication and interpersonal skills. * Proficiency in CRM software, accounting software, and Microsoft Office Suite (especially Excel). **Employment Type:** Full\-time **Schedule:** Monday to Friday, 9:00 AM \- 5:00 PM, with occasional Saturdays in exceptional situations. **To Apply:** Please submit your resume and cover letter to concierge@rescoreclinic.com. We look forward to hearing from you. Tipo de puesto: Tiempo completo, Por tiempo indeterminado Sueldo: A partir de $25,000\.00 al mes Beneficios: * Descuentos y precios preferenciales * Estacionamiento gratuito * Opción a contrato indefinido Lugar de trabajo: Empleo presencial