Job Description and Responsibilities **POSITION SUMMARY:** Plans, organizes, and supervises shipping activities and the preparation of documentation required by the logistics department for product transportation. Maintains smooth and close communication with the customer service department and other company departments involved in the logistics process to achieve customer service objectives. **KEY RESPONSIBILITIES AND ACTIVITIES:** * Coordinates and manages the shipment of finished products, ensuring accuracy of documentation, packaging, and labeling according to departmental operating procedures. * Ensures orders are processed and shipped on time. * Collaborates with sales and customer service teams to ensure timely order fulfillment and accurate delivery. * Supervises compliance with CTPAT and AEO security regulations across transportation teams. * Resolves any shipping discrepancies—such as damaged or lost shipments—and works with the logistics department to address claims. * Troubleshoots issues related to shipping delays or errors. * Maintains accurate shipping records. * Trains and supervises shipping personnel, providing guidance, support, and performance feedback. Experience and Requirements **REQUIRED SKILLS, KNOWLEDGE, AND EXPERIENCE:** * Bachelor’s degree; 5+ years of relevant experience may substitute for formal education. * Strong communication and teamwork skills. * Ability to prepare executive reports on shipping operations. * Proficient in shipping software and Microsoft Office Suite (Excel, Word, Outlook). * Analytical and data-driven mindset for data analysis and identifying areas for improvement. * Experience leading personnel. Benefits * Benefits in accordance with the Federal Labor Law (LFT) * Medical expense insurance * Transportation allowance * Uniform * On-site medical services * Cafeteria **Number of Vacancies** 1 **Department** Logistics/Transportation **Employment Type** Permanent **Work Mode** On-site **Shift** Day shift **Working Hours** Full-time **Education** Bachelor’s degree with professional title **English** Spoken: Advanced, Written: Intermediate **Willingness to Travel** No