Collections Manager

Description

Job Summary: Responsible for maximizing fund recovery, minimizing losses, maintaining professional client relationships, and ensuring compliance with policies. Key Highlights: 1. Manage late-payment account portfolios 2. Negotiate and agree on payment dates with clients 3. Develop flexible and realistic payment terms We are still growing at APE locations! As a Collections Executive, you will be responsible for maximizing fund recovery while minimizing financial losses, maintaining professional client relationships, and ensuring compliance with company policies and legal regulations. Responsibilities: * Manage assigned portfolio of late-payment accounts * Contact debtors (via phone, email, or in-person visits) to negotiate, resolve, and agree on payment dates. * Develop and propose flexible and realistic payment terms, evaluating the client's ability to pay. * Document all interactions, payment commitments, and outcomes in detail, maintaining a comprehensive follow-up log. * Prepare periodic reports on portfolio status and collections performance. Requirements: * High school diploma or Technical degree in economics or administration. * Minimum 3 years of experience in collections and customer service. * Work location: Downtown Tijuana. We Offer: * Base salary: $13,500 gross \+ commissions * Statutory benefits (IMSS, vacation bonus, paid vacation, year-end bonus). * Profit-sharing * Monthly food vouchers worth $1,350 * Savings fund: 3% * Savings box Apply now and join our team! Salary: $13,500\.00 per month Benefits: * Savings box * Food vouchers Education: * Completed high school (Mandatory) Experience: * Field collections: 3 years (Mandatory) Workplace: On-site employment