Summary: This role is a technical leader driving reliability, performance, and continuous improvement of highly automated warehouse systems, leading advanced troubleshooting and root cause analysis. Highlights: 1. Technical leader for automation & robotics systems 2. Drives reliability and continuous improvement 3. Leads advanced troubleshooting and root cause analysis Job Description and Responsibilities The Maintenance Excellence Engineer – Automation & Robotics serves as a technical leader responsible for driving the reliability, performance, and continuous improvement of highly automated warehouse systems, including sorters, conveyors, AMR/ACR robotic fleets, and PLC-controlled equipment. This role provides advanced troubleshooting expertise, leads root cause analysis, mentors junior engineers/technicians, and partners with cross-functional teams to ensure maximum system uptime and operational excellence. Technical Leadership & Advanced Maintenance * Lead complex troubleshooting, diagnostics, and corrective maintenance on automation systems including conveyors, sorters, ASRS, AMR/ACR robots, and associated control systems. * Serve as the subject-matter expert for PLC logic, controls architecture, and industrial networks. * Perform advanced PLC programming, logic modifications, and system optimization to improve throughput, reliability, and system stability. * Conduct in-depth root cause investigations and develop permanent corrective actions for chronic equipment failures. * Supporting automation integration and growth of multiple sites in North America. **Continuous Improvement & System Reliability** * Lead reliability improvement initiatives, downtime reduction plans, and predictive maintenance strategies. * Drive process improvements in coordination with Engineering, Operations, and OEM vendors to enhance equipment performance and operational efficiency. * Analyse equipment performance data to identify trends, failure patterns, and optimization opportunities. **Safety & Compliance** * Ensure all maintenance work complies with safety regulations, lockout/tagout requirements, and quality standards. * Lead safety audits, equipment risk assessments, and implementation of protective system improvements (interlocks, sensors, E-stops, etc.). Experience and Requirements **BASIC QUALIFICATIONS** * Bachelor’s Degree in Electrical, Electronics, Mechatronics, Automation Engineering, or a related discipline. * 7+ years of experience in automation, robotics maintenance, or industrial controls in a warehouse, logistics, or manufacturing environment. * Knowledge of PLC systems (Siemens, Allen Bradley, Mitsubishi) and industrial communication networks. * Strong understanding of robotics technology (AMR/ACR), conveyor systems, sorters, and warehouse automation equipment. * Advanced PLC programming experience including function blocks, ladder logic, and structured text. * Experience with SCADA, HMI development, and network infrastructure (EtherNet/IP, Profinet, Modbus, Profibus etc.). * Strong mechanical and electrical diagnostic capability. * Experience with predictive maintenance technologies * Proven success leading cross-functional improvement projects. * Excellent communication, prioritization, and leadership skills. **WORK ENVIRONMENT** * Fast-paced automated warehouse or industrial environment. * May require shift flexibility, on-call support, and response to critical system failures during non-standard hours. * Frequent interaction with robotics fleets, conveyors, high-speed automation, and control panels. Benefits * Benefits according to Mexican Federal Labor Law (LFT) * Life insurance * Savings fund * Medical expense insurance * Transportation * Uniform * Guaranteed profit sharing * Product discounts * On-site medical services * Cafeteria * Automobile insurance * Free eyeglasses (employee/family) * Life insurance * Cafeteria * Savings fund * Medical expense insurance **Number of vacancies** 1 **Department** Engineering **Contract type** Permanent **Work modality** On-site **Shift** Day shift **Working hours** Full-time **Monthly net salary** $1,000 - $2,000 MXN **Education** Bachelor's degree with professional title **English** Spoken: Advanced, Written: Advanced **Willingness to travel** No