On-site Support Engineer

Description

Job Summary: We are seeking a passionate On-site Support Engineer who leverages technical support and maintenance to drive the operations of large enterprises. Key Highlights: 1. Be part of a team that drives the operations of large enterprises. 2. Provide comprehensive technical support to users and equipment. 3. Manage inventory and coordinate with service providers. Are you passionate about technology and technical support? Join **icorp** as an **On-site Support Engineer** and become part of a team that drives the operations of large enterprises. Location: Tijuana, Baja California Schedule: Monday to Friday, 8:00 a.m. to 6:00 p.m. Key Responsibilities: * Provide technical support to users (hardware, software, and peripherals). * Perform preventive and corrective maintenance on equipment. * Manage hardware inventory and equipment movement. * Coordinate with vendors for maintenance and warranty services. * Document incidents and reports in ticketing tools. Technical Knowledge: * Windows 10 or later, Microsoft Office, Active Directory. * Creation of VPNs and virtual machines (VirtualBox, VMware, Hyper\-V). * Basic configuration of Cisco routers/switches and structured cabling. * PC and laptop maintenance. * Use of ticketing tools or CRM systems. * Preferred: ITIL or CCNA certifications. If you meet the profile and are ready for a new challenge, apply now and join a team that advances technology from the heart of the business. **Requirements*** Education: Engineering or Bachelor's degree in Systems, Communications and Networks, or related field. * Experience: Minimum 3 years in IT technical support. * Language: Advanced English **Benefits** Base salary \+ Performance bonus \+ Statutory benefits