Technical Support / MacStore Multiplaza Santa Fe

Description

Job Summary: We are seeking passionate Technical Support professionals who love technology, innovation, and customer service for Apple device repair and consultation. Key Highlights: 1. Opportunity to work with Apple technology and deliver customer service. 2. Join a leading company in the distribution of Apple products. 3. Ongoing training and paid Apple certification. MacStore is coming to Multiplaza Santa Fe—and we want you to be part of this exciting launch! Our new branch opens mid-July, and we are looking for Technical Support professionals passionate about technology, innovation, and customer service. Start your professional journey with us. · MacStore. We are a leading company in the distribution of Apple products and services (APR. APPLE PREMIUM RESELLER), with over 30 years in the market and 76 branches across Mexico. We are hiring: TECHNICAL SUPPORT!! Upcoming opening: MacStore Multiplaza Santa Fe – Tijuana ***Availability to train at MacStore Península*** WE OFFER: STATUTORY AND ABOVE-STATUTORY BENEFITS FROM DAY ONE: Gross monthly salary: $13,230.00 (salary adjustment and service commission). Monthly food vouchers: $350.00 Face Value Bonus: $2,500.00 100% IMSS contribution Life insurance and funeral expense assistance Direct employment contract 17-day Christmas bonus (increases based on seniority) 12 vacation days Vacation premium Up to 3 months’ profit-sharing Free uniforms Job stability and career growth Ongoing training BENEFITS EXCEEDING THOSE FOR REGULAR STAFF: Paid Apple Certified Macintosh Technician certification Savings fund Christmas bonus in December Employee discount on Apple brand products and discounts with prestigious brands. REQUIREMENTS: Passion for technology and the Apple brand Minimum 6 months of experience Full-time availability Schedule: 11:00 AM–8:00 PM or 12:00 PM–9:00 PM, Monday through Sunday, with one weekday day off. Education: Completed high school. Not open to students RESPONSIBILITIES: Customer service at the support counter Repair of computers and mobile phones Use of service and warranty platforms Consultation on Apple device usage and configuration Warranty tracking and follow-up If you meet the profile, apply through this channel!!. -Requirements- Minimum education: Upper secondary education – General High School years of experience Age: 20 years or older Knowledge: Customer service Keywords: support, support, technical support, technologist, technician, tech, technician, technology, technology, technologist