BD Farmer

Description

Job Summary: We are seeking a Post-Sales Executive (Farmer) with experience in account management and consultative sales to develop and maintain a customer portfolio, foster long-term relationships, and drive profitable growth. Key Highlights: 1. Develop and maintain a healthy customer portfolio 2. Foster successful long-term business relationships 3. Contribute to the profitable growth of the company and customers Company Overview: DiDi is the world’s largest mobility technology platform. With over 10 years in the market, we are the leading enterprise in app-based intelligent transportation, food delivery, and payment services—making life better and easier for people every day. When you join DiDi, you become part of an open, inclusive, and diverse community of more than 12,000 employees worldwide. From day one, you’ll experience a rich, collaborative global culture where your responsibilities directly impact the company’s strategy and growth. \#LI\-Hybrid Team Overview: The primary function of a Post-Sales Executive (Farmer) is to develop and maintain a healthy customer portfolio. A Post-Sales Executive must pursue win-win collaboration among all stakeholders to achieve profitable growth for both the company and its customers. Part of the role involves having a strong understanding of the business and delivering excellent customer service to sustain successful long-term business relationships. Role Responsibilities: * Serve as the primary and first point of contact for accounts, ensuring effective communication with customers to address their questions and jointly design robust action plans to support their growth. * Possess deep insight into customer dynamics and behaviors, building and nurturing long-term, win-win-oriented relationships. * Plan and implement commercial strategies to increase the company’s market share, thereby contributing to the achievement of business objectives. * Develop solid commercial plans to drive customer growth and deliver the best possible experience. Role Qualifications: * Minimum 2+ years of experience in account management and consultative sales. * Excellent verbal and written communication skills. * Interpersonal skills: ability to maintain constructive, collaborative, and cooperative working relationships with internal and external customers and cross-functional organizations. * Positive attitude toward rapid learning, adapting to market conditions, and persisting despite challenges. * Proficiency in market trends and understanding of their impact on individuals and organizations to excel as a Post-Sales Executive. * Sense of urgency and motivation to achieve goals by analyzing potential scenarios. * Proven experience in meeting and exceeding new sales targets. EEO Statement: * We create value for our customers: we strive to consistently deliver valuable experiences to our users in everything we do. Our focus is always on innovating safe, enjoyable, and efficient experiences. * We rely on data: we firmly believe in making informed decisions, which is why we base them on data. We can navigate the strategic business landscape more effectively through analysis of valuable metrics. * We believe in win-win collaboration: success is a team sport. When we work to help our partners and * colleagues succeed, we succeed too. While prioritizing everyone’s best interests, we communicate openly and execute with excellence in everything we do. * We believe in integrity: integrity is at the core of our business. We are people who always want to do the right thing. Our intentions are sincere, we say what we think, and we listen to each other. * We constantly strive to do better. That means stepping beyond our comfort zones, learning from our mistakes, and helping each other grow. * We believe in diversity and inclusion: diversity is one of our greatest strengths. Our differences are what make us unique. We respect each other and believe in equal opportunity for all. **We are committed to building diverse and inclusive teams** At DiDi, we believe our differences are our greatest strength. That’s why we are committed to creating and promoting equal opportunity for all employees. Employment and development decisions at DiDi are always based on position requirements and candidate qualifications. We do not discriminate against any employee or applicant on the basis of race, age, sex, gender, sexual orientation, nationality, marital status, pregnancy, ethnicity, religion, or any other status protected by applicable laws in the jurisdictions where we operate. We are committed to building diverse and inclusive teams, as well as a workplace free from discrimination—this is how we create better products and services, make better decisions, and serve the community of which we are a part. ***I confirm that prior to submitting my application, I have read and accepted the Candidate Privacy Notice available at*** ***https://careers.didiglobal.com/terms***