Job description and activity details Position objective: Performs technical support (helpdesk) activities, including corrective and preventive maintenance of computer equipment, structured cabling, configuration and installation of equipment, troubleshooting, and hardware, software, and peripheral equipment updates. Provides technical advice and support to users. Primary point of contact for production floor support. 1. Respond to staff inquiries to help resolve any hardware or software issues promptly. 2. Assist in the implementation, maintenance, and support of all information technology equipment required to meet user needs, including: PCs, servers, printers, wireless access points, and telephones. 3. Install and maintain hardware and peripheral components such as monitors, keyboards, printers, projectors, etc. 4. Load appropriate software packages, such as operating systems, network components, and office applications. Experience and requirements Required education: Technical degree in Computer Science Required experience: \+ 2 years of experience Language: English (Intermediate) Competencies: Customer service, Problem analysis, Teamwork **Number of vacancies** 1 **Department** Computer Science / Systems / IT / Programming / Software **Employment type** Permanent **Work mode** On-site **Shift** Day shift **Working hours** Full-time **Schedule*** 7:00 a.m. \- 5:30 p.m., Monday to Thursday; Friday 7:00 a.m. \- 3:00 p.m. **Education** Technical degree **Willingness to travel** No
Juan García
Indeed · HR
Juan García
Indeed · HR
