Description
We are Sinco3pl
We are looking for an Administrative Assistant\- Customer Service Representative
Working hours: 8:00 am to 6:00 pm
Job Objective:
Ensure operational accuracy on the floor through document control and direct customer service, maintaining a constant presence in the receiving and shipping area.
Key Responsibilities
* Order Management: Receive, validate, and enter outgoing and incoming orders into the system (WMS).
* Customer Service: Resolve inquiries regarding inventory or shipment status via email and telephone.
* Documentation Control: Generate delivery notes, invoices, bills of lading, and courier waybills.
* Inventory Monitoring: Coordinate adjustments, cycle counts, and report discrepancies.
* Shipment Tracking: Confirm appointments with carriers and ensure timely merchandise dispatch (On-Time In-Full).
Time Allocation
* 80% Operational (Floor/Docks): Physical verification of goods, supervision of loading/unloading, real-time problem resolution, and inventory taking.
* 20% Administrative (Office): Data entry into WMS, email reporting, document generation, and telephone support.
Work Location
Parque industrial los pinos nave 71
Salary: $16,000\.00 per month
Benefits:
* Savings fund
* Company parking
* Free parking
* Company phone
* Complimentary uniforms
Work Location: On-site employment