Outbound Process Assistant, Outbound

Description

Job Summary: This role involves processing outbound shipments, monitoring inventory, organizing shipments, ensuring quality control, and resolving shipping and customer inquiries within a customer-centric environment. Key Highlights: 1. Is part of an award-winning, customer-centric team. 2. Collaborates with other departments to ensure smooth operations. 3. Supports daily departmental task management and trains associates. **DESCRIPTION** --------------- Base monthly salary: $20,562.50 MXN gross plus benefits exceeding statutory requirements. Location: Camino Vecinal 20652, Murua Oriente, Tijuana, C.P. 22203, Baja California, Mexico. Availability to rotate day, night, and weekend shifts. Amazon’s mission is to be the Earth’s most customer-centric company, and our award-winning Outbound team is a key part of achieving that goal. Amazon is one of the world’s most recognized brands because we deliver millions of products to our customers. Striving to do our best for our customers is where we draw our energy—and that’s why you’ll find we approach things differently here. Key job responsibilities * Follow safety protocols and standard procedures * Process outbound shipments and manage order fulfillment * Monitor inventory and coordinate with warehouse staff * Organize shipments and coordinate with carriers * Ensure quality control and proper packaging * Handle shipping documentation and compliance requirements * Resolve shipping issues and customer inquiries * Use warehouse management systems and track shipments * Generate reports and maintain shipment records * Collaborate with other departments to ensure smooth operations * Support and work within the department as needed * Support daily departmental task management, including labor assignment, leading meetings, task delegation, and communication with internal and external vendors * Monitor policies and attendance (responsibilities do not include disciplinary actions) * Track and report ATS/labor hours * Serve as a floor resource supporting associates * Ensure area performance through monitoring, reporting, and feedback on associate performance * Participate in Operational Excellence initiatives in any capacity * Fill in for production roles as needed * Fully understand daily production workflow and objectives * Help maintain a clean and organized work area * Identify and address workplace safety hazards * Train associates to work safely at all times * Participate in safety initiatives * Immediately report any workplace injury to the area manager \#AmazonMexico**BASIC QUALIFICATIONS** ------------------------ * 1\+ years of experience with Microsoft Office products and applications * 1\+ years of experience with Microsoft Office (Word, Excel, and Outlook) * High school diploma or equivalent * Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays **PREFERRED QUALIFICATIONS** ---------------------------- * Ability to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach * Bachelor’s degree * Fluent in speaking, writing, and reading English Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.