Description
Job Summary:
Responsible for the accurate reception, registration, and safeguarding of branch income, supporting administrative and accounting tasks, and managing customer satisfaction.
Key Responsibilities:
1. Manage branch income reception and registration
2. Support administrative and accounting closing tasks
3. Manage customer satisfaction and telephone/email support
The primary function is to ensure accurate reception, registration, and safeguarding of branch income, as well as to support administrative and accounting closing tasks.
Responsibilities:
\- Prepare daily/weekly/monthly sales reports.
\- Confirm that corresponding forms are properly entered and updated, such as: Excel Closing Sheet, Merchandise Order and Delivery Request Form.
\- Reconcile cash sales and point-of-sale (POS) terminal sales.
\- Verify that each displayed product sold is issued a receipt and recorded on the merchandise dispatch sheet, and accounted for in daily transfers.
\- Ensure all daily cash receipts are organized by corresponding sales receipt numbers and deposited into designated bank accounts, maintaining proper daily closing records until handed over to the Accounting Department.
\- Handle customer monetary refunds, warranty requests, or any other customer complaints to achieve full customer satisfaction.
\- Manage telephone calls and emails, with customer priority.
Requirements
* Education: Technical or Bachelor’s degree in Administration, Accounting, or related field.
* Minimum 1 year of experience in a similar role (administrative cashier, income control, reporting).
* Intermediate Excel proficiency.
* Excellent numerical skills, attention to detail, and reliability.
Employment Type: Full-time
Salary: $13,600.00 \- $14,000.00 per month
Work Location: On-site employment