Customer Service Executive

Description

**TRASINMEX S.A. DE C.V. is seeking a Customer Service Executive in Iztapalapa, Mexico City** ------------------------------------------------------------------------------------------------- **FORD ANDRADE LA VIGA (2 minutes from Mexicaltzingo Metro Station \- Golden Line),** IS SEEKING: **"TELEPHONE EXECUTIVE \- CUSTOMER SERVICE AND APPOINTMENT SCHEDULING"** **Fixed Working Hours:** * Monday to Friday, 8 AM to 5 PM; Saturdays, 8 AM to 1 PM; Sundays on rotating shifts (8 AM to 1 PM or 1 PM to 6 PM); rotating weekday rest days (Tuesday to Friday). **We Offer:** * **Base salary of $9,600 gross per month \+ Monthly bonus ($2,000 to $4,000\) for attendance and customer follow-up at automotive dealerships.** * Paid training. * Statutory benefits effective from Day 1 (12 vacation days per year, 15-day Christmas bonus, 25% vacation premium, 5% savings fund contribution, and 100% IMSS registration). * Direct employment and work equipment (computer, internet, headset, etc.). * Biweekly and timely payment **EXCLUSIVELY VIA BBVA**. **Required Qualifications:** * Experience: **6 months to 1 year in call centers / customer service via chat or phone calls.** * Proficiency with PCs (computers). * Availability to work flexible hours. **Job Responsibilities:** * Providing customer service via chat/phone regarding automotive vehicles. * Preparing quotations, providing general vehicle information, and scheduling appointments with customers interested in purchasing a vehicle at the dealership. * Confirming customer attendance at scheduled appointments with automotive sales advisors. **(This role does not involve sales; it focuses on follow-up and customer service).** **If you are interested in this position, apply now and we will contact you to schedule a direct interview at the dealership:** ***\*\*Interview Dates: Tuesday, May 26, from 9:00 AM to 4:00 PM, with Alejandra Rosas.*** **Desired Education Level:** Basic **Desired Experience Level:** Intermediate **Departmental Function:** Administrative / Secretarial **Industry:** Automotive **Skills:** * customer service * telephone advisor * flexible working hours * computer proficiency *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a136d175200006000c2ddb7\&source\=indeed*