Customer Service Representative - with Experience

Description

Job Summary: We are seeking Customer Service Advisors to provide support, guidance, and follow-up to customers in a call center environment, ensuring a high-quality service experience. Key Highlights: 1. Call handling and resolution of customer inquiries 2. Information entry into the system and delivery of a positive customer experience 3. Compliance with quality and service metrics Customer Service Advisor Job Description A leading customer service provider, in collaboration with a major retail sector client, is currently seeking Customer Service Advisors to join its call center team. This position focuses exclusively on delivering support, guidance, and follow-up to customers, ensuring a high-quality service experience. Key Responsibilities: Answering incoming customer calls Resolving inquiries, clarifications, and tracking requests Entering information into the system Delivering a positive customer experience Complying with quality and service metrics Requirements: Minimum education: Completed secondary school (high school diploma preferred) Customer service experience (call center or in-person) Basic computer skills Strong verbal communication skills Service-oriented attitude Flexible availability for shift work We Offer: Competitive base salary Statutory benefits Paid training Job stability Opportunities for career growth Excellent working environment. -Requirements- Minimum education: Secondary education Less than 1 year of experience Age: between 18 and 52 years Knowledge: Customer service, Online customer service People with disabilities: Yes Keywords: care