Systems Technician

Description

Position Summary: Provide comprehensive technical support for hardware, software, and basic networking to ensure operational continuity of the company’s computer equipment and services. Key Highlights: 1. Comprehensive technical support for users, both on-site and remote 2. Preventive and corrective maintenance of computer equipment 3. Hardware and software troubleshooting Position Objective Provide technical support to users regarding hardware, software, basic networking, device configuration, and preventive and corrective maintenance, ensuring operational continuity of the company’s computer equipment and services. Ideal Candidate Profile Education * Technical degree in Systems, Informatics, Computing, or related field * Preferred: Incomplete or completed university degree in IT, Systems, or Support Experience * 1–2 years in technical support * On-site and remote user support * Preventive and corrective maintenance of computer equipment * Software installation and configuration * Printer, email, and basic network support Required Technical Knowledge * PC and laptop failure diagnosis * Windows installation and configuration * Basic assembly, component replacement, and equipment maintenance * Installation of Office suite, antivirus, and operational software * Printer and scanner configuration * User support for Office 365 or similar tools * Basic networking knowledge Main Responsibilities * Respond to technical support tickets or requests * Resolve hardware and software issues on workstations * Provide support to office and operations staff * Install, configure, and update computer equipment * Perform preventive and corrective maintenance * Configure email accounts, printers, and basic access * Conduct inventory of equipment and peripherals * Escalate major issues to vendors or IT managers * Document incidents and applied solutions Schedule: 4\*3 shift schedule, either Sunday to Wednesday or Wednesday to Saturday, from 8:00 PM to 8:00 AM. Job Type: Project-based or fixed-term contract Salary: $10,000\.00 per month Benefits: * Free parking * Discounted cafeteria service Work Location: On-site employment