Service Analyst

Description

Position Summary: We are seeking a Service Assistant to manage trip operations, supervise vehicles, and provide customer and operator support. Key Responsibilities: 1. Manages trip operations and resources 2. Supervises vehicle conditions and driver appearance 3. Provides customer service and incident follow-up We are looking for a Service Assistant to join our team at Grupo Herradura Occidente. **Responsibilities:** * Manage trip operations by issuing tickets, assigning vehicles, and preparing schedules, ensuring route compliance and proper resource availability. * Supervise vehicle conditions upon departure and arrival, as well as driver appearance, guaranteeing quality, safety, and service standards. * Provide support to customers and operators by delivering information, tracking in-route incidents, and handling complaints or service-related issues. **Requirements:** * Prior experience in similar roles. * Knowledge of administrative and management tools. * Ability to work collaboratively and under pressure. * Attention to detail and strong organizational skills. **Benefits:** * Statutory benefits from day one. * Gross monthly salary of **$9,600\.00** * Year-end bonus, savings fund, and medical, psychological, and nutritional care services. * Travel courtesy benefits. * Personal days. Join us and contribute to the success of Grupo de Empresas de Autotransporte. Your experience and skills will be a valuable addition to our team!