Educational Advisor

Description

Position Summary: We are seeking an Educational Advisor to provide timely and personalized guidance to prospects, converting them into students and ensuring a positive experience from the first contact through enrollment. Key Highlights: 1. Respond to and follow up with incoming prospects to achieve conversion 2. Complete the enrollment process and ensure accurate registration 3. Support the promotion of institutional events We are a Higher Education Institution that trains professionals across diverse knowledge areas, aiming to contribute to excellence through an innovative educational model. We promote life competencies and implement new technological tools to enable holistic development within a sustainable, ethical, and inclusive environment. **Description:** * **Position:** Educational Advisor * **Position Objective:** To provide timely, clear, and personalized educational guidance to prospects interested in INSUCE’s academic offerings, achieving their conversion into students through professional service, consistent follow-up, and attainment of sales targets—ensuring successful onboarding and a positive experience from first contact through enrollment. * **Responsibilities and Characteristics:** ✓ Promptly respond to and follow up with incoming prospects from all channels, focusing on conversion. ✓ Conduct personalized and scheduled follow-ups with active and inactive prospects to foster engagement and progress within the sales funnel. ✓ Reactivate prospects by sending information, promotions, events, and reminders. ✓ Record all leads and daily interaction activities in the database or CRM. ✓ Conduct follow-up calls to leads from previous days to maintain continuity in the counseling and sales process. ✓ Complete the enrollment process and ensure correct registration of new students, verifying they possess the necessary information for proper academic and administrative integration with the institution. ✓ Contact students who have withdrawn and guide them through academic re-enrollment. ✓ Meet and exceed monthly sales targets. ✓ Participate in weekly or monthly meetings with the Sales Coordination team to analyze results, service flow, and performance. ✓ Propose improvements to digital outreach, follow-up, and sales closing processes. ✓ Support the Marketing department in promoting institutional events, workshops, and courses. ✓ Attend educational fairs. * **Requirements** ✓ Education: Currently pursuing, incomplete, or completed Bachelor’s degree in Marketing, Communications, Business Administration, or related field. ✓ Minimum 2 years of experience selling educational programs (certificates, undergraduate degrees, graduate programs, or courses). * **Knowledge** ✓ Microsoft Office Suite ✓ WhatsApp Business ✓ Educational platforms ✓ Google Workspace ✓ Social media management * **Professional Competencies** ✓ Closer profile: identify buying signals, articulate value, and drive closure ✓ Ability to handle objections with empathy and determination ✓ Excellent writing and spelling skills ✓ Effective and persuasive verbal and written communication ✓ Frustration tolerance, self-motivation, and results orientation ✓ Organization, punctual follow-up, and management of multiple prospects ✓ Teamwork ✓ Proactivity ✓ Continuous improvement mindset * **What We Offer?** \-Work schedule: Full-time (Tuesday to Saturday, 09:00–18:00 hrs). \-Work locations: * SOUTH Campus: Av. Cuauhtémoc 53, San Pedro, Xochimilco, 16090 Ciudad de México, CDMX * CENTRO Campus: Eje Central Lázaro Cárdenas No. 55\-3rd Floor, Doctores, Cuauhtémoc, 06720 Ciudad de México, CDMX * JFK University Center: Calle Xochimilco, Santiago Tepalcatlalpan, Xochimilco, 16200, CDMX. \-Salary: $10,000 \+ commissions \-Commissions: uncapped, aligned with fixed individual and collective goals. \-Benefits: Professional development, ongoing training, academic scholarships, etc. ***\*Interested candidates may apply via this channel or via WhatsApp at 55 6136 8138\**** Employment Type: Full-time Salary: $10,000\.00 per month Benefits: * Discounts and preferential pricing Education: * Incomplete or ongoing Bachelor’s degree (Preferred) Experience: * Educational sales: 5 years (Required) Work Location: On-site employment