In our company in the **automotive** sector, we are seeking to hire a **Technical Support Assistant** to help ensure the proper administration, support, and operation of the company’s technological platforms, guaranteeing system continuity, timely incident resolution, and information analysis to support commercial, administrative, and operational processes. **Requirements** * Bachelor’s degree or Engineering degree in Systems, Computer Science, Information Technology, or related field (recent graduate) * 1 year of experience * Basic knowledge of Windows, Windows Server, SQL, and Linux operating systems; basic requirements analysis and documentation * Proficiency with technical support tools and user assistance * Analytical and problem-solving skills, organizational ability, effective communication, and internal customer service orientation **Functions and Responsibilities** * Assist in the administration, monitoring, and proper functioning of the company’s technological platforms * Provide first-level operational support, validating data loading, consultation, and analysis * Monitor and track Service View usage for service and after-sales processes * Manage and control user access across platforms (user creation, deactivation, and modifications) * Address and route incidents related to the brand’s systems and internal platforms * Participate in gathering and documenting technological requirements from departments * Prepare operational and follow-up reports * Participate in implementing updates, improvements, or new technological tools * Comply with the brand’s IT guidelines, policies, and audits **We Offer:** * **Base salary** * **Statutory benefits** from day one * **Life insurance** * **Indefinite-term contract** * **Full-time work schedule**, in **on-site** mode If you are interested in advancing your career in **IT** within the automotive sector, apply through this channel by submitting your CV.