Description
Job Summary:
At Atria, we are looking for a commercially oriented and autonomous professional to manage the renewal of automotive insurance policies, ensuring customer peace of mind and optimizing processes.
Key Highlights:
1. Independent commercial role focused on policy renewals
2. Opportunity to refine outreach and closing strategies
3. Culture that supports professional and personal growth
At **Atria**, we seek a commercially minded individual with strong follow-up capabilities to manage the **renewal of automotive insurance policies**.
Ensure customer peace of mind while increasing our automotive policy renewal rate, protecting our guarantee and transforming a routine process into an impeccable, solution-oriented experience. You will work with full autonomy, combining your commercial ambition with a clear purpose and genuine customer obsession to deliver top-tier solutions.
**Your Challenges:**
* **Anticipate policy expirations**, contact customers at the optimal time, and manage negotiations through to payment confirmation and vehicle protection.
* Analyze portfolio responses to refine *outreach scripts*, leverage key channels (WhatsApp, SMS), and significantly improve contact and closing metrics.
* Create **operational reports** for KPI tracking, cross-referencing databases to identify non-renewal reasons and propose service improvements.
**Your Profile:**
* **Proven sales experience in auto insurance** — MANDATORY
* 3 years of experience in insurance sales call center campaigns
* Intermediate-level database management skills
* Outstanding communication skills, negotiation ability, and frustration tolerance.
* Proactive, results-driven, and consistently act with invisible integrity—doing what is right even when no one is watching.
**Value Proposition:**
* Attractive performance-based compensation structure: **Base salary** + variable bonuses
* Premium benefits: meal vouchers, life insurance
* Hybrid work model
* Full-time schedule: Monday to Saturday
**Why Atria?** At Atria, no one is invisible; you are not just a resource on a spreadsheet but an essential piece—and here you’ll find real support to shine, under the certainty that "if you grow, Atria grows."
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Employment Type: Full-time
Salary: $11,000.00 \- $20,000.00 per month
Benefits:
* Life insurance
* Meal vouchers
Experience:
* Call center-type sales: 3 years (Required)
* Automotive insurance sales: 4 years (Required)
Work Location: Hybrid remote in 11560, Colonia Polanco, CDMX