Operations and Logistics Coordinator

Description

Job Summary: Operations Coordinator in transportation and logistics, responsible for trip coordination, administrative management, operational tracking, document control, and problem resolution. Key Highlights: 1. Trip coordination and tracking, including assignment and routing 2. Administrative and control management, with supervision of loading and unloading 3. Communication and problem resolution to ensure customer satisfaction IMPORTANT TRANSPORTATION AND LOGISTICS COMPANY — Seeking an Operations Coordinator **KEY RESPONSIBILITIES:** ✅ **Trip coordination, supervision, and tracking:** Assign trips to operators, providing clear instructions and routes; assign trips and instructions to operators (torton, straight truck, full trailer) based on client requirements; schedule and update daily operations in control systems (Excel or others); coordinate appointments for specialized services (export/import and terminals). ✅ **Administrative and control management:** Supervise and expedite loading and unloading across all assigned services, resolving incidents in real time; control proper fuel allocation according to the authorized tariff. ✅ **Operational and logistical tracking:** Monitor and track trips 24/7; periodically share service status with customers; guide operators during service execution (routes, locations, incidents); ensure compliance with service requirements (maneuvers, cargo protection, etc.). ✅ **Document control:** Update the RP logistics system; capture information; open and close trips; review documentation and regulatory compliance, ensuring vehicles carry complete documentation (waybills, customs declarations, import/export permits, etc.); digitize and archive documents for each trip. ✅ **Communication and problem resolution:** Address unforeseen events with effective solutions, guaranteeing customer satisfaction; maintain direct communication with customers to confirm trip status; handle operator issues and ensure timely resolutions; manage procedures and coordinate with authorities jointly with the Security department. **REQUIREMENTS:** **WE OFFER:** **Competitive salary commensurate with experience and capabilities.** **Statutory benefits** **Meal vouchers** **Subsidized cafeteria (50% discount)** Employment type: Indefinite-term position Salary: $12,000.00 - $16,000.00 per month Benefits: * Cafeteria service with discount * Meal vouchers Work location: On-site employment