MacStore Martin Carrera Technical Support

Description

Position Summary: Join a leading team in Apple product distribution, performing key functions in customer service and device repair. Key Highlights: 1. Be part of a leading team in Apple products and services. 2. Develop skills in Apple device repair and technical consultation. 3. Contribute to customer satisfaction with specialized technical support. MacStore is the leader in Latin America for Apple product and service distribution. (APR Apple Premium Reseller). Join the best team and make a difference in your professional life. · Monthly gross salary: $9,900 Benefits exceeding statutory requirements. Performance bonuses. Punctuality bonus. Salary increase at the fourth month ($11,000 monthly base) Savings fund. Commission scheme for services: 9%–20% Grocery vouchers Savings fund. Job stability. Direct employment with MacStore. Work schedule: Monday to Sunday, with one weekday day off. (11 AM–8 PM or 12 PM–9 PM) · Requirements Completed technical high school diploma or ongoing engineering studies Experience in computer and mobile phone maintenance and repair, at both software and hardware levels Service-oriented attitude. Responsible. Flexible availability. · Responsibilities: Customer service at the service counter Repair of computing devices and mobile phones (iPad, Laptops, iPhone) Management of service and warranty platforms. Tracking customer service interactions and processes. Warranty claim follow-up and handling. Technical consultation on Apple device usage and configuration. · If you are interested and meet the profile, apply through this channel and we will contact you shortly!!. -Requirements- Minimum education: Upper secondary education – General High School Diploma 1 year of experience Knowledge: Sales Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist, bachelor, degree, bachelor's degree