Position Summary: We are seeking an HR professional to manage the team, internal customer satisfaction, and supervise administrative and labor matters. Key Highlights: 1. Comprehensive HR team management and internal customer satisfaction. 2. Supervision of asset security, payroll, and labor relations. 3. Leadership, coaching, and effective communication in a collaborative environment. Description and details of responsibilities Team Management * Implement strategies to achieve internal customer satisfaction and team success * Serve as advisor and supervise matters including Asset Security, payroll, labor relations, cafeteria, transportation, and medical department. Experience and Requirements **Requirements:** * Intermediate English: 50–70% spoken and written * Completed bachelor’s degree * Minimum 3 years’ experience in a similar position or as an HR Supervisor * Proficiency in applying the Internal Work Regulations * Advanced knowledge of the Federal Labor Law (LFT), severance calculations, final settlements, and Integrated Daily Wage (SDI) * Experience handling employee terminations: dismissals, negotiations, and administrative/labor matters * KPI management and reporting (Absence and Turnover) * Basic knowledge of ISO9001:2015 for developing and monitoring HR and Training & Development department processes and procedures * Knowledge of NOM-035 compliance * Familiarity with Tress System (data entry, reporting, etc.) and MS Office (PowerPoint, Outlook, Excel, Word) * Excellent interpersonal skills with personnel at all levels * Effective communication * Leadership, coaching, and feedback skills * Teamwork Benefits * Benefits in accordance with the Federal Labor Law (LFT) **Number of vacancies** 1 **Department** Human Resources **Employment type** Permanent **Work modality** On-site **Shift** Day shift **Work schedule** Full-time **Working hours*** Morning shift **Education** Bachelor’s degree with professional title **English** Spoken: Intermediate, Written: Intermediate **Willingness to travel** No