Technical Support Engineer

Description

Job Summary: We are seeking a Technical Support Engineer to perform preventive and corrective maintenance on computer equipment — ideal for recent graduates with no prior experience. Key Highlights: 1. Opportunity for recent graduates with no prior experience. 2. Ongoing training and a career growth plan in IT. 3. Positive work environment and statutory benefits. Job Posting Technical Support Engineer Location: Tlajomulco de Zúñiga, Jalisco Company: RODOLFO ADRIAN CORTES PEÑA Posted on April 29, 2026 Valid until May 11, 2026 Net Monthly Salary $13,000\.00 Apply Reference Number: 21124388 Description We are looking for a Technical Support Engineer to provide support for preventive and corrective maintenance of computer equipment, ensuring proper hardware and software functionality within the workplace environment. This position is targeted at recent graduates or individuals with no prior experience, who are eager to grow professionally in the technical support field. Main Responsibilities: - Perform preventive and corrective maintenance on computer equipment. - Diagnose and resolve hardware and software failures. - Install and configure operating systems and applications. - Provide technical support to users (remote and on-site). - Perform basic network management (connectivity, initial configuration). - Document incidents and track support tickets. - Assist with equipment inventory and asset control. Requirements: - Technical diploma or bachelor’s degree in: Computer Systems, Informatics, Information Technology, or related fields. - No prior experience required (social service or internships may be considered). - Basic knowledge of: - Operating systems (primarily Windows). - Computer equipment maintenance. - Basic networking. - Customer service orientation and eagerness to learn. - Availability for on-site work. Competencies: - Customer service orientation - Problem-solving skills - Teamwork - Organization - Proactivity We Offer: - Ongoing training - Career growth plan in IT - Statutory benefits - Positive work environment Position Type: Full-time Requirements * Required academic level: Technical degree * Academic status: Graduated * Required field of study (related): Computer Equipment Support and Maintenance * Experience: 6 months \- 1 year as Technical Support Engineer * Knowledge and tools: + Computer equipment maintenance. * Language(s): * Skills and competencies: + Results-oriented + Proactivity + Motivation + Teamwork * Candidate availability: + No travel required Work Schedule Monday to Friday Full-time 09:00 \- 18:00 Responsibilities and Activities * Computer equipment maintenance. The company offers: * Statutory benefits * Training * Indefinite-term employment contract Recruitment Process * Recruitment process start date: April 29, 2026 * Recruitment process duration: 1 week