**DIESGAS is looking for a RECEPTIONIST** **Location:** Offices in *Lomas de Casa Blanca, Querétaro* **Position Type:** Full-time **Requirements:** * Completed or partially completed high school or technical career. * Minimum of 1 year of experience in telephone service or customer service. * Availability to commute to our offices in Lomas de Casa Blanca. **Main Responsibilities:** * Answer customer calls courteously and clearly, identifying the required service. * Register delivery requests in the system for scheduling. * Assign requests to routes based on service area, optimizing response times. * Monitor services en route and keep customers informed in case of any issues. * Actively listen to suggestions or complaints, recording reports for analysis. * Inform customers about current promotions, aiming to improve their experience. * Promote company's complementary products and services. * Register leak reports, assigning a tracking number for follow-up. * Guide customers on types of leaks and preventive actions to minimize risks. **We Offer:** * IMSS enrollment from day one. * 15 days of vacation after completing the first year. * 25% vacation bonus. * 30 days of Christmas bonus. * Grocery vouchers. * Life insurance. * Holiday food basket. * Free uniforms. * Preferential discounts on our products and services. Send your CV to the email **silvia.ballona@diesgas.com.mx** Or via WhatsApp to **442 595 2245** Position Type: Full-time Salary: $10,100.53 per month Benefits: * Savings fund * Discounts and preferential pricing * Option for indefinite contract * Life insurance * Free uniforms * Additional vacation days or paid leave * Grocery vouchers Education: * High school diploma (Desirable) Experience: * Customer service: 1 year (Desirable) Work Location: On-site