Process Assistant

Description

Job Summary: We are seeking a Process Analyst to join our team—someone who enjoys organizing, documenting, and standardizing processes to contribute to operational efficiency. Key Highlights: 1. Transform complexity into clear and efficient processes. 2. Contribute to operational efficiency within a dynamic team. 3. Opportunity to standardize and improve processes. At Ciudad Maderas, we continue growing and seek someone who enjoys organizing, documenting, and standardizing—turning complexity into clear, measurable, and easily executable processes. If you are motivated by contributing to operational efficiency and becoming part of a dynamic team, this opportunity is for you! ***Main Responsibilities:*** * Conduct process assessments alongside subject-matter experts, ensuring complete and accurate information. * Track internal requests via management systems or email, ensuring traceability and timely response. * Develop and/or update manuals, policies, protocols, and procedures aligned with current institutional regulations. * Design and propose formats and documents that promote standardization and operational efficiency. * Participate in documentation projects, ensuring on-time and compliant deliverables. * Create templates and infographics in Canva to make documentation clearer and more engaging. * Safeguard documentation under the institutional coding structure and maintain its control in the master list. ***Requirements:*** * Solid knowledge of process mapping and analysis. * Experience documenting policies, manuals, and procedures. * Ability to create process diagrams (Microsoft Visio preferred). * Proficiency in Microsoft Office (Excel, Word, PowerPoint). * Basic knowledge of Canva (visual materials/templates). * Excellent spelling, writing, and reading comprehension *(test required)*. * Clear communication skills to collaborate across different departments. ***Desirable Qualifications:*** * Knowledge of ISO 9001, Lean Manufacturing, or other continuous improvement methodologies. * Degree in Industrial Engineering, Process Engineering, Business Administration, or related field. ***Benefits:*** * Salary increases. * Career growth plan within the company. * Gym partnership programs. * Nutrition, physiotherapy, and cosmetology consultations. ***Work Schedule:*** * Monday to Friday: 8:00 a.m. to 6:00 p.m. * Saturday and Sunday: Off ***Location:*** * El Jacal, Santiago de Querétaro, Qro. * Mandatory: Ability to commute to the workplace or willingness to relocate prior to starting. ***How to Apply*** If interested, apply through this channel and share your updated CV. We’d love to meet you! ***Important Notice*** The Human Capital team at Ciudad Maderas never requests payments or bank details during the selection process. Please consult job openings only through official channels. Employment Type: Full-time Salary: $12,000.00 - $13,000.00 per month Benefits: * Salary increases * Savings fund * Gym discount Workplace: On-site employment