GROUP ASSISTANT MANAGER

Description

Position Summary: Supervise service and customer support levels at the branch, participate in personalized customer service, and monitor results. Key Responsibilities: 1. Customer service supervision and support 2. Participation in personalized customer service 3. Monitoring of results (portfolio, customers, recovery) SUPERVISE THE SERVICE AND CUSTOMER SUPPORT LEVELS PROVIDED AT THE BRANCH, PARTICIPATE IN PERSONALIZED CUSTOMER SERVICE IN ACCORDANCE WITH THE BRANCH MANAGER'S WORK PLAN, IN ORDER TO MONITOR RESULTS (PORTFOLIO, CUSTOMERS, RECOVERY).