COMMERCIAL SPECIALIST

Description

Position Summary: Primary sales contact for the Commercial Department, responsible for increasing sales and maintaining positive relationships through customer satisfaction. Key Highlights: 1. Key role in commercial sales with a focus on customer satisfaction. 2. Opportunity for growth in sales and customer follow-up. 3. Join a team that values dedication and professional development. **Position Description** Primary sales contact for the Commercial Department at the store, conducting ongoing telephone outreach to a client base assigned by the division to increase sales and maintain positive relationships through complete satisfaction of our commercial customers. **Responsibilities** * Operate the commercial program via Division Customer Sales using Commercial BDD. * Create and track orders. * Perform administrative closing of sales. * Receive calls for quotations, promotions, and conduct prospecting calls. * Support customer development. * Review and monitor daily performance indicators jointly with the Commercial Manager to ensure goal achievement through Commercial Sales metrics (profitability). * Reduce vehicle-related accidents and improve customer satisfaction. * Execute work plans according to commercial business plans and available resources. Properly implement operational policies and procedures for Commercial (returns, cash registers, price changes, effective credit management) to increase sales and deliver excellent customer satisfaction. * **Requirements** * High school diploma. * One or two years of experience. * Prior experience in auto parts, replacement parts, automotive advising, dealership counter sales, or commercial advising at chain repair shops. * Availability to work Monday through Saturday. * Proficiency in computer use. AutoZone Mexico is the leading distributor of automotive parts and accessories in the Americas. In Mexico, we operate over 800 stores; two distribution centers; a Store Support Center (SSC) located in Monterrey, Mexico; and a Business & Technology Store Support Center (BTSSC) located in Chihuahua. We employ over 16,000 AutoZoners nationwide. Our customer-centric culture and commitment to going above and beyond define our identity—both for our customers and our AutoZoners. Working at AutoZone means becoming part of a team that values dedication, teamwork, and growth. Whether you’re helping customers or advancing your career, we provide the tools and support to help you succeed and propel your future. AutoZone and its subsidiary, ALLDATA, are equal opportunity employers. All applicants will be considered for employment based on their skills and competencies, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other legally protected category.