Branch Manager

Description

Job Summary: Leads the branch's overall operations, coordinating teams, driving productivity, and ensuring an exceptional customer experience. Key Highlights: 1. Lead the branch's overall operations 2. Coordinate, develop, and motivate the work team 3. Ensure an exceptional customer experience **Description** Your mission is to lead the branch's overall operations, ensuring achievement of commercial, operational, and service objectives. You will be responsible for coordinating the team, driving productivity, and guaranteeing an exceptional customer experience while consistently upholding company standards. **Responsibilities** * Direct and supervise the branch's daily activities. \- Achieve and monitor sales, profitability, and service targets. \- Coordinate, develop, and motivate the work team. \- Ensure compliance with internal policies, processes, and guidelines. \- Manage inventory, cash handling, operational and administrative KPIs. \- Identify improvement opportunities to optimize results. \- Effectively address and resolve customer issues. \- Prepare management reports and present results to senior management. **Requirements** * Prior experience in leadership or branch management roles. \- Ability to lead teams and make decisions under pressure. \- Results-oriented mindset, strong customer service focus, and commitment to achieving objectives. \- Knowledge of administrative, operational, and commercial controls. \- Organizational, analytical, and problem-solving skills. \- Effective communication and negotiation skills. \- Willingness to work rotating shifts, if applicable. CV ATTACHMENT MANDATORY ON THE PLATFORM