**OPENING: Customer Service Executive (Logistics)** **Location:** Zona Industrial, Eje 126 – **San Luis Potosí** **Modality:** 100% in-person **Schedule:** Monday to Sunday with **rotating days off** — **Three shifts rotate**: * Morning shift: 6:00 a.m. – 2:00 p.m. * Afternoon shift: 2:00 p.m. – 10:00 p.m. * Night shift: 10:00 p.m. – 6:00 a.m. At **Transportadora EGOBA**, a leading national transportation and logistics company, we are seeking a **Customer Service Executive** to join a strategic team serving **one of the country's most important automotive accounts**. **Main Responsibilities:** * Provide **timely follow-up on land logistics operations**, ensuring compliance with customer timelines and requirements. * Monitor shipments and coordinate with internal departments (traffic, monitoring, assignment) to guarantee efficient deliveries. * Handle incidents and provide prompt solutions to customers. * Prepare operational reports and maintain constant communication with the client to ensure excellent service. * Collaborate in continuous improvement processes to optimize logistics service. **Requirements:** * Completed high school or ongoing/finished technical/professional degree. * **Basic knowledge of land logistics.** * **High schedule availability**, essential for covering rotating shifts. * Interest and enthusiasm for the **automotive sector** (the account served is large-scale in this industry). * Strong communication, problem-solving, and teamwork skills. * Previous experience in customer service (preferably in operational or logistics environments). **We Offer:** * Competitive salary based on experience. * Standard and additional benefits. * Growth opportunities within a leading company in the sector. * Ongoing training and potential for advancement. Job type: Full-time Salary: $14,000.00 - $16,000.00 per month Benefits: * Savings fund * Free parking * Vision insurance * Life insurance * Free uniforms Workplace: On-site employment