Job Summary: We are looking for a Sales Executive (Koltin Guide) to join our team, responsible for guiding prospective customers through the health membership selection and enrollment process. Key Highlights: 1. Redefining senior care in Mexico 2. Key role in promoting and selling health memberships 3. Opportunity to contribute to positive change in customers’ lives **About Us:** At Koltin, we are redesigning how we care for our moms, dads, grandparents, and great-grandparents—helping them stay healthy, active, and independent for as long as possible. We do this through our health memberships, which include: * Clinical care focused on prevention * Major medical expense coverage * Wellness and community programs We are the first company in Mexico protecting adults aged 50 to 84. We are rapidly expanding across the country with a clear purpose: transforming the healthcare experience for Great People—making it more human, accessible, and dignified. **About the Role** As a Sales Executive (Koltin Guide), you will be the key liaison between our organization and prospective customers, playing a fundamental role in promoting and selling our health membership options. Your primary responsibility will be guiding prospective customers from initial contact through to selecting the membership best suited to their needs—and those of their families. To succeed in this role, you must be a skilled, empathetic, results-oriented communicator with excellent follow-up skills. **You’re a great fit if you:** * Live in Querétaro or the metropolitan area. (And are available to travel occasionally to CDMX) * Have 2–3 years of consultative sales experience. * Preferably have CRM experience (Hubspot). * Have experience in telesales. * Have experience creating a sense of urgency to close sales. * Are articulate and detail-oriented. * Possess excellent follow-up skills throughout the sales funnel. * Enjoy solving problems and always finding a “yes.” * Are empathetic, with strong oral and written communication skills. * Are proactive and highly energetic. * Thrive working collaboratively toward shared goals. * Want to contribute to meaningful change in our customers’ lives. **Responsibilities:** * Understanding customer needs and follow-up * Actively listening to customers and understanding their needs, preferences, and concerns regarding healthcare through consultative selling—thus promoting healthy aging in Mexico. * Increasing customer conversion rate: As part of the team, you’ll generate and propose process improvements and automations that help us grow, serve more customers, and do so as quickly and effectively as possible while delivering the best possible service. * Membership Selection: Helping customers make informed decisions about the membership best suited to their needs, budget, and circumstances. * Enrollment Process: Facilitating enrollment by guiding customers through form completion and submission of required documentation. **Benefits:** Access to tools and benefits supporting your professional growth, such as courses, workshops, books, etc. Private medical assistance via video call (general practitioner, nutritionist, and psychologist) unlimited for you and 3 family members Access to physical wellness tools (TotalPass) 9 additional personal leave days per year, as mandated by law Major Medical Expense Insurance Necessary equipment to perform your job Monthly $500 MXN stipend in addition to your monthly salary One-time $2,000 MXN support after probation period