Evening Shift Back Office Supervisor

Description

Job Summary: We are seeking an Evening Shift Back Office Supervisor for a private hospital, responsible for ensuring invoice issuance and delivery to third-party payers and effective communication. Key Responsibilities: 1. Supervision of invoice issuance and delivery to third-party payers. 2. Ensure constant communication with third-party payers. 3. Guarantee correct application of terms on invoices. **PRIVATE HOSPITAL IN QUERETARO IS SEEKING AN EVENING SHIFT BACK OFFICE SUPERVISOR** **Mandatory Requirement:** Bachelor's degree and professional license required. Experience in insurance. Experience in hospital customer service. Generic Responsibilities * Supervise and ensure that the Back Office team issues invoices to third-party payers in the shortest possible time. * Supervise and ensure that the Back Office team delivers invoices to Accounts Receivable (A/R) in the shortest possible time, with all required supporting documentation. Supervise and ensure that the Back Office team maintains constant and effective communication with third-party payers, whether for reporting patient admissions and discharges or for tracking coverage and account billing (final and partial billings). **Additional Responsibilities** * Guarantee correct application of terms on invoices issued to third-party payers and on individual reimbursements. * Ensure daily billing and delivery of third-party accounts to Accounts Receivable (A/R). * Validate with the Commercial Department all terms agreed upon with third-party payers to provide accurate information to executives. * Supervise the logbook with Accounts Receivable (A/R) to ensure proper collections and healthy receivables. * Collaborate with the CH and Admissions Manager to build and maintain a low-turnover team. * Notify Corporate of third-party payer accounts at risk of non-collection. * Request discounts. * Promote clarifications and training on new agreements. * Regularly communicate team performance indicators and results to support objective achievement.