Job Summary: We are seeking an IT Engineer with experience in technical support and networking to manage systems, users, servers, and oversee hardware and software maintenance. Key Highlights: 1. Experience in technical support and network administration 2. Administration of on-premises and cloud servers 3. Software and hardware maintenance **IT Engineer (Support and Networking)** *Location: Industrial Zone, Guadalajara, Jalisco.* **Requirements:** * Prior experience in systems and technical support (2 years). * Knowledge of Fortinet Firewall, Trellix (McAfee) security platform, ISO\-9001\-2015, and service-oriented attitude **Responsibilities:** * Network administration and security. * User administration and support. * Administration of both on-premises and cloud servers. * Configuration of email accounts (Google/Outlook). * Software and hardware maintenance. * Backups. * CCTV management. * Switch management. * Backup unit management. * Access Point administration. * Time clock administration. * Telephony. **We Offer:** * Direct employment by the company * Statutory benefits. * Competitive salary: $19,000 to $22,000 per month (based on experience) * Savings fund: $560 per month * Grocery vouchers: $800 per month * Professional training and development **Working Hours** Monday to Friday, 9:00 am to 6:00 pm Employment Type: Full-time, indefinite term Salary: $19,000\.00 \- $22,000\.00 per month Benefits: * Grocery vouchers Work Location: On-site employment