At TechPeople, our commitment is to attract, develop, and retain the best technological talent by creating an environment where empathy, excellence, and teamwork form the foundation for building lasting, trustworthy relationships. We champion a culture of innovation and dynamism, where every team member has the opportunity to grow, add value, and fully realize their potential. TechPeople (Apple Authorized Service Center) is a leading provider of technical support services for Apple devices. We are currently seeking a Specialist in Computing and Telecommunications Device Repair. If you are passionate about technology, possess exceptional customer service skills, and love the Apple brand—we’re looking for you! Work location: iShop Altama Responsibilities: * Provide technical support to Apple and PC users. * Assemble and disassemble computers. * Resolve hardware and software issues on customers’ devices. * Deliver outstanding customer service through various communication channels. Requirements: * Knowledge of computer assembly and disassembly, and Level 2 technical support (**formal and stable employment, minimum 1 year—NO SELF-EMPLOYED, NO FREELANCE**). * Prior experience in technical support and customer service. * Solid knowledge of hardware and software. * Passion for technology and customer service. * Completed high school diploma; undergraduate studies or incomplete degree in Engineering (Systems, Computer Science, or related field). Benefits: * Opportunities for professional growth and development. * Dynamic and collaborative work environment. * Ongoing training on new technologies and Apple products. * Fixed monthly salary: $11,043 MXN. * Performance bonus starting at $2,100 MXN. * Commissions for service placements (no cap). * Statutory benefits. * Benefits exceeding statutory requirements. * Apple brand certifications. * Life insurance. * Monthly grocery vouchers (10%). * Savings fund. * Group Carso discounts. Work schedule: Monday–Sunday, with one rotating weekday day off between shifts 11:00 AM–8:00 PM and 12:00 PM–9:00 PM (both shifts rotate). If you are interested in this position, please send your CV via WhatsApp to 55 12 68 56 13, Lic. Karina Gutiérrez. We look forward to receiving your application! Employment type: Full-time, indefinite-term contract. Salary: $11,043.00–$14,000.00 MXN per month. Benefits: * Educational support. * Salary increases. * Savings fund. * Employee discounts. * Gym discounts. * Option for indefinite-term contract. * Referral program. * Major medical expense insurance. * Vision insurance. * Dental insurance. * Life insurance. * Discounted cafeteria service. * Free uniforms. * Grocery vouchers. Application question(s): * Are you available to work Monday through Sunday, with one rotating weekday day off between shifts 11:00 AM–8:00 PM and 12:00 PM–9:00 PM (both shifts rotate)? * Have you previously repaired computers and/or mobile phones in a formal job setting? (Not self-employed.) * Do you agree with the offered salary? (Base salary: 11,043 MXN + bonus + commissions + statutory benefits.) * How long would your commute be from your residence to the workplace? * Please provide a phone number where we can contact you via WhatsApp. * Have you owned or operated a computer and/or mobile phone repair business? (Either at a physical location or from your home.) Workplace: On-site employment