Job Summary: Leads a customer-focused sales team to achieve targets, foster trust-based relationships, and ensure branch profitability. Key Highlights: 1. Leadership in a customer-centric culture 2. Professional development and growth 3. Fostering trust-based relationships with customers and team Request ID: 248442 Join a winning team with a clear purpose, committed to delivering results within an inclusive, high-performance culture. **BRANCH MANAGEMENT****We Offer:** * Monthly base salary * Monthly bonus * Meal vouchers * Direct employment with the Institution * Benefits exceeding statutory requirements * 30-day year-end bonus * 20 vacation days per year * Major Medical Expense Insurance * Life insurance * Professional development and growth opportunities within the Scotiabank Group **Responsibilities** * Leads and drives a customer-centric culture across the entire team to deepen client relationships and leverage the Bank’s extensive networks, systems, and expertise. * As accountable for the branch’s sales team, commits to contributing to its success by achieving agreed-upon objectives through identifying and fulfilling client needs via Account Executives or Financial Advisors. * Achieves success by meeting targets negotiated with the Zone Deputy Manager/Manager and supervising adherence to scheduled sales activities assigned to Counselors on the team. * Encourages the team to deliver services with respect, courtesy, transparency, speed, intelligence, and efficiency in daily client interactions, thereby building mutual trust with clients, prospects, and all employees. * Ensures all assigned clients receive comprehensive financial relationship management from Account Executives, safeguarding the branch’s profitability. * Guides team members to attract new business by offering high-value-added financial solutions to clients, prospects, and referrals, in alignment with the Sales and Service Philosophy. * Complies with Scotiabank’s Global Anti-Money Laundering (AML) and Know Your Customer (KYC) policies as a means of strengthening and protecting both the Institution and our clients. * Demonstrates active leadership in Commercial Model Dynamics, including Weekly Kickoff, Daily Kickoff, Check-in, Sales Closing, Weekly Commitment, Coaching, and On-the-Job Coaching. * Coordinates Human Resources, Technology, and Material resources assigned to branch service and administrative areas to deliver effective, high-quality service that ensures client retention within our Institution. * Directs, coordinates, and supervises the accurate accounting application of all branch operations, ensuring compliance with policies, procedures, internal control measures, security standards, and legal requirements. * Coordinates Account Executives to achieve goals based on the branch’s strategy. * Maintains strong focus on Sales and Service. * Strictly adheres to all bank policies and regulations. * Continuously monitors the branch’s contribution. * Periodically supervises teller area performance and service quality, ensuring adherence to service time standards and quality benchmarks. * Supports teller counter authorizations according to operational authorization authority. * Supervises operations performed by the Service Deputy Manager when supporting by opening a teller drawer (Single Teller functions), ensuring compliance with established policies, procedures, internal control measures, security standards, and legal requirements. **Requirements:** * Bachelor’s degree in Economics, Business Administration or related fields, preferably completed * 2 years’ experience in Banking Branch Management * Competencies including Leadership, Accountability, Customer Focus, Integrity, and Inclusion Location(s): Mexico : Jalisco : Zapopan **At Scotiabank, we value the unique skills and experiences each person brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. All employees must comply with the Bank’s policies, standards, codes, and guidelines related to non-discrimination and workplace accommodations.** * “If you require any accessibility-related accommodation during the hiring process, please inform our Talent Acquisition team.” * **Scotiabank is an inclusive employer that respects diversity and does not discriminate in any way.** * **Under no circumstances does Scotiabank request pregnancy or HIV testing.** * Thank you for your interest. However, only candidates selected for interviews will be contacted. Scotiabank is a leading bank in the Americas. Inspired by our corporate purpose—“For Our Future”—we help our clients, their families, and their communities succeed through a full range of advice, products, and services across personal and commercial banking, wealth management, private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each person brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require any type of accommodation during the recruitment and selection process (e.g., an accessible interview location, documents in alternate formats, sign language interpretation, or assistive technology), please let our Recruitment team know. If you need technical support, click here. Candidates must apply directly online to be considered for this position. We thank all candidates for their interest in this career opportunity at Scotiabank; however, only those selected for an interview will be contacted.