Description
TVCENLINEA.COM! We are looking for you!
Position: TECHNICAL SUPPORT ENGINEER
**Requirements:**
Education: Engineering or Bachelor's degree in Computer Systems,
Electronics, or related field
Availability to work rotating Saturdays
Knowledge of:
\- Networks and Data
\- Security cameras (CCTV), access control, and alarm systems
\- Remote access and assistance
**Main Responsibilities:**
\- Provide timely support to customers and distributors at branches via telephone, email, and online chat.
\- Deliver training to distributors
\- Ensure proper functionality of CCTV, network, assistance, and telephony systems
\- Implement and maintain the 5S system in the work area
\- Know and apply departmental procedures and manuals, as well as participate in training sessions
\- Submit weekly reports on inspected equipment and monthly closing reports
**We Offer:**
\- Benefits exceeding statutory requirements
\- Monthly salary: $14,000
\- Monthly performance bonus of $4,000 upon meeting targets after the third month
\- Grocery vouchers: $1,400 per month
\- Savings fund
\- Biweekly payment via Santander Bank
Salary: $14,000.00 per month
Workplace: On-site employment