Job Summary: We are seeking a Systems Technician to provide technical support, diagnose and repair equipment, and manage technological infrastructure in self-service laundromats. Key Responsibilities: 1. Remote and on-site technical support to branches 2. Preventive and corrective maintenance of computer equipment 3. User training on hardware and software AQUAMATIC is the largest chain of self-service laundromats in Latin America, with over 50 years in the industry and more than 170 branches across 17 states of the Mexican Republic; thus, we are currently the market-leading laundromat chain with an ambitious growth plan for the coming years. Due to our expansion, we are looking for your talent as: Systems Technician Responsibilities: • Provide remote and on-site technical support to branches. • Diagnose and repair computer equipment. • Install and configure POS systems upon store opening. • Conduct branch visits for preventive and corrective maintenance (rewiring, inspection of card readers, recorders, and configurations). • Advise branch personnel regarding incidents and resolved reports. • Administer databases and email servers. • Manage user creation, deactivation, and modification within the POS system. • Provide 24/7 support via telephone, WhatsApp, and internal applications. • Monitor updates and ensure proper operation of computer equipment. • Train internal and external users on hardware and software usage. • Configure printers, hardware devices, and other peripherals. • Install, update, and maintain company software. We Offer: • Expansion project with professional growth and development opportunities. • Competitive salary • Monthly bonus • Uniforms • Annual bonus • Fonacot • Benefits exceeding statutory requirements (year-end bonus) • Grocery vouchers Requirements and Experience: • Age: 25–35 years • Gender: Unrestricted • Education: Associate degree or Bachelor’s degree in Computer Science, Information Systems, or related field. • Level 2 Technical Support experience • Database management knowledge: MySQL, SQL Server • Basic administration and support of Office 365 • Mobile device configuration: Android, iOS • Programming languages: Basic C • Strong oral and written communication skills • Server knowledge: LINUX and Windows Server • Remote access software: TeamViewer and AnyDesk • Proven organizational and time-management skills Interested candidates may apply through this channel and we will contact you. . -Requirements- Minimum education: Upper secondary education - Professional Education T 1 year of experience Age: between 25 and 45 years Willingness to travel: Yes People with disabilities: Yes Keywords: technologist, technician, tech, technician, technology, tecnologia, technologist, system