Position Summary: Systems Coordinator to manage access, IT infrastructure, databases, servers, and lead teams, ensuring continuous improvement and SLA compliance. Key Highlights: 1. Manages access, IT security, and supervises computer equipment. 2. Administers databases, servers, and coordinates work teams. 3. Defines strategies for continuous improvement and SLA compliance. AQUAMATIC is the largest self-service laundry chain in Latin America, with over 50 years in the industry and more than 160 branches across 17 states of the republic; thus, we are currently the market-leading laundries with a significant growth plan for the coming years. Due to expansion, we are seeking your talent as: Systems Coordinator Responsibilities: • Manage access to various organizational resources • Design, implement, and enforce access security policies. • Negotiate and maintain constant communication with vendors. • Supervise updates of computer equipment. • Network and cabling infrastructure. • Database and server administration. • Coordinate and monitor team performance. • Provide technical support to internal users. • Serve external customers (FRQ). • Manage resource allocation, staff performance, and training (team development). • Ensure compliance with internal and external SLAs. • Define and execute continuous improvement strategies aligned with corporate objectives. • Coordinate administration of enterprise services and systems. • Supervise operation of systems, networks, servers, applications, and critical IT services. • Install, update, and maintain company software. We Offer: • Competitive salary (+$27k), commensurate with experience • Monthly bonus • Direct employment contract with the company. • Company vehicle • Work schedule: Monday to Saturday, 8:30 am to 5:30 pm • Fonacot • Benefits exceeding statutory requirements (year-end bonus) • Grocery vouchers Requirements and Experience: • Age 35–45 years • Gender: Unrestricted • Education: Bachelor’s degree in Systems Engineering or related field • Professional appearance • Over 3 years of experience as Head of Systems Department • Experience with ticketing systems • Critical thinking, initiative, and leadership • Concrete organizational and time-management skills • Results-oriented mindset and priority management • Budget and resource management • Preparation of reports for senior management • Establishment of clear standards and procedures for technology and information security management • IT infrastructure (networks, servers, virtualization) • IT governance (ITIL) • Database management: MySQL, SQL Server • Programming languages: Basic C • Server knowledge: LINUX and Windows Server Interested candidates should apply through this channel, and we will contact you. . -Requirements- Minimum education: Higher education – Bachelor’s degree 3 years of experience Languages: English Age: between 35 and 49 years Knowledge: Compliance with regulations, Coordination ability, Negotiation, Databases, Organization, Participation Driver’s license: Class A Willingness to travel: Yes People with disabilities: Yes Keywords: resident, supervisor, team leader, assistant manager, responsible person, coordinator, manager, captain, system