MacStore Technical Support

Description

Position Summary: We are seeking a technician specializing in computer and telecommunications equipment repair to provide support and solutions to Apple users, while promoting additional services. Key Highlights: 1. Experience in computer and telecommunications equipment repair. 2. Passion for customer service and support. 3. Apple Certified Macintosh Technician certification. **At MacStore, Apple’s #1 distributor, we are looking for:** ### **Technician specializing in computer and telecommunications equipment repair for the branch:** **MACSTORE SAO PAULO** **Profile:** * Completed high school education / technical degree. * Minimum 1 year of experience in computer and telecommunications equipment repair. * Passion for customer service and support. * Residency near the work location. **Responsibilities:** * Provide first- and second-level support to Apple users. * Deliver personalized assistance and solutions. * Track completed service requests. * Promote and sell additional services. * Meet performance metrics and indicators. **We Offer:** * Base monthly salary of $9,900.00 gross. * Apple Certified Macintosh Technician certification. * Benefits and perks exceeding legal requirements. * Monthly food voucher. * Profit-sharing (approximately 3 months’ worth). * Salary increase at the fourth month. * Life insurance. * Savings fund. * Punctuality bonus. * Commissions ranging from 9% to 20% of the total amount for services rendered. * Bonus for achieving performance indicators. * 100% IMSS contributions. * Direct, indefinite-term employment contract. * Job stability and professional development. * Rotating schedule Monday through Sunday, with one weekday off: 11:00 AM–8:00 PM and 12:00 PM–9:00 PM. If you are interested and meet the profile requirements, apply through this channel and we will contact you shortly.