MacStore Technical Support

Description

Position Summary: We are seeking a Computer and Telephony Equipment Repair Technician who is passionate about customer service and has experience in Apple support. Key Highlights: 1. Provides first- and second-level support to Apple users. 2. Promotion and placement of additional services. **At MacStore, Apple’s #1 distributor, we are looking for:** ### **Computer and Telephony Equipment Repair Technician for the branch:** **MACSTORE ANDARES** **Profile:** * Completed high school / technical degree. * Minimum 1 year of experience in computer and telephony repair. * Strong interest in customer service and support. * Resides near the work location. **Responsibilities:** * Provide first- and second-level support to Apple users. * Deliver personalized assistance and issue resolution. * Track completed services. * Promote and place additional services. * Meet performance metrics and indicators. **We Offer:** * Base monthly salary of $9,900.00 gross. * Apple Certified Macintosh Technician certification. * Benefits and perks exceeding statutory requirements. * Monthly food voucher. * Profit-sharing (approximately three months’ worth). * Salary increase at the fourth month. * Life insurance. * Savings fund. * Punctuality bonus. * Commissions ranging from 9% to 20% of the total amount for services rendered. * Bonus for achieving performance indicators. * 100% IMSS contributions. * Direct and indefinite employment contract. * Job stability and professional development. * Rotating schedule Monday through Sunday with one weekday off: 11:00 AM to 8:00 PM and 12:00 PM to 9:00 PM. If you are interested and meet the profile, apply via this channel and we will contact you shortly.