MacStore Andares Technical Support

Description

Job Summary: We are seeking a Computer and Telephony Equipment Repair Technician to provide first- and second-level support to Apple users, ensuring personalized service and service follow-up. Key Highlights: 1. You will receive technical training and valuable experience 2. Job stability and professional development 3. Opportunity for growth within the best team MacStore is the leader in Latin America for Apple product and service distribution (APR Apple Premium Reseller). Join the best team and make a difference in your professional life. At MacStore, you will receive the technical training required for your position and lifelong experience. We are looking for: Computer and Telephony Equipment Repair Technician for the MACSTORE ANDARES branch Profile: Completed high school / technical degree. Minimum 1 year of experience in computer and telephony repair. Passion for customer service and client interaction. Residence near the work location. Responsibilities: Provide first- and second-level support to Apple users. Deliver personalized assistance and solutions. Follow up on completed services. Promote and sell additional services. Meet performance metrics and indicators. We offer: Base monthly salary: $9,900.00 MXN gross. Apple Certified Macintosh Technician certification. Benefits and perks exceeding legal requirements. Monthly food voucher. Profit-sharing (approximately 3 months). Salary increase at the fourth month. Life insurance. Savings fund. Punctuality bonus. Commissions ranging from 9% to 20% of the total amount for services performed. Performance indicator achievement bonus. 100% IMSS contributions. Direct, indefinite-term employment. Job stability and professional development. Rotating schedule Monday through Sunday with one weekday day off: 11:00 AM–8:00 PM and 12:00 PM–9:00 PM. If you are interested and meet the profile, apply through this channel and we will contact you shortly. -Requirements- Minimum education: Upper secondary education – General High School Years of experience Knowledge: Maintenance, Customer Service Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist